Our method
See, check, prove
Our only interest is yours: telling you what has really been done, with evidence.
Image IA01 — Coming soon
Coming soon: sealed photos, in four steps
Our sealed-photo app is being set up. In the meantime, every report includes dated, geolocated photos and videos.
- 01
Taken on site
Photos and videos will be taken on site, during the visit.
- 02
Date, time and position
The date, time and GPS position of each shot will be certified.
- 03
Sealing
Each photo will be sealed: it will not be possible to edit it without this showing.
- 04
Delivery
The sealed photos will be attached to your report, within 24 hours of the visit.
02
Our service commitments
From afar, responsiveness makes the difference. These are our deadlines, whatever the plan.
| Commitment | Within |
|---|---|
| Photo and video report after every visit | 24 hours |
| Alert if a problem is found on site | 2 hours |
| Approval of a payment request (Serenity and stage-by-stage) | 48 hours after the builder's request |
| Reply to your WhatsApp messages | 1 business day |
| Extra visit at your request | 72 hours |
03
What we do, and what we don't
Bon Œil observes, checks and alerts you. We do not replace the professionals who build your house. Decisions always remain yours: we give you the facts so you can make them with peace of mind.
We do
- Record the real progress of the works
- Compare what is built with the quote and the plans
- Report visible anomalies and defects
- Confirm a stage is done before a payment
- Document every visit with dated evidence
We don't
- Run the site or give orders to the workers
- Design the plans or replace the architect
- Guarantee the soundness of the building, which is the builder's responsibility
- Hold, transfer or manage your money
- Replace an approved inspection body
- Take commissions from builders, suppliers or craftsmen
04
Your relationship with the builder
Our commitment is an obligation of means: we apply all the care and rigour needed to observe, check and alert you.
- Introduction. At the start, you inform your builder in writing that Bon Œil represents you for site monitoring; we provide a template letter. We access the site during working hours.
- Access refused. Any refusal of access is reported to you immediately: it is a major warning sign in itself.
- After an alert. We document the problem, recommend an action (hold a payment, ask for work to be redone) and, if needed, refer you to our partner lawyer. Decisions and contractual exchanges with the builder remain yours.
05
Why independence matters
Many builders, architects and agencies offer to "monitor" your site themselves. But whoever builds cannot check their own work: when a delay, a defect or a cost overrun appears, they are both judge and party.
Bon Œil does not build, does not design your plans and does not sell any materials. Our only interest is yours: telling you what has really been done, with evidence.
Let's talk about your project
Tell us the town of your plot and how far your project has progressed.